FAQs

HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order. We’ll prepare your order and let you know when it’s on its way!

IF THE ITEMS ARE OUT OF STOCK OR LACK OF PROPER SIZE, CAN I PLACE AN ORDER?
Nope ~ In this case, I suggest you to tell us via email, in order to determine whether we can meet your requirements.

HOW LONG WILL IT TAKE TO SHIP MY ORDER?
After the order confirmation, Usually we needs 24-48 hours to prepare yout package.

MY TRACKING NUMBER ISN’T WORKING.
Tracking numbers can take 3 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact us for timely support.

I NEED HELP WITH A LATE ORDER.
If your order has not arrived after 30 business days, please contact us for timely support.

CAN I RETURN THE GOODS IF THEY DOESN’T FIT OR I CHANGED MY MIND AFTER RECEIVED?
Of ourse you can~ Details refer to our returns policies.
If you still have any questions, please feel free to contact us.

PAYMENT
What type of payments do you accept?
We accept payments with Credit/Debit Card through Paypal, and of course from a Paypal account.

When will my card be charged?
Just after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?
We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.